For decades we have known that mere intelligence isn’t enough to assure success in life. You probably know someone who, while obviously very bright, is not successful. In 1995 Daniel Goleman introduced the concept of Emotional Intelligence (EQ) to explain why people of rather ordinary intelligence often out perform their “smarter” colleagues. He suggested that unlike IQ which measures cognitive ability, and is fairly constant over time, emotional intelligence is a set of skills which can be improved. The difference is between ability (IQ) and skills (EQ).
In 1997 Multi-Health Systems published the first version of the EQ-i, which measures 15 emotional intelligence skills. Now they have released EQ-i 2.0 with improvements which make the reports even more user friendly. At present there are two reports, the Workplace Report, and the Leadership Report, each of which applies the assessment to a different environment, and provides concrete suggestions for improving the skills.
While I was working at the University of Kansas Public Management Center, I became certified to administer and interpret the EQ-i, and used the assessment to help scores of students improve their performance. I am now offering this service through Laugh2Learn.
Please take a look at the new EQ-i reports, and note how useful they are in improving performance for both workers and leaders.