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Objective and Outcome

What is the objective? What is the expected outcome? Objective and outcome; two of the most important concepts in training, are also important in everyday conversation. I was recently talking to an acquaintance, who was greatly exaggerating everything he said. As a matter of fact, I suspect this young man lives in a Walter Mitty

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What’s in a name?

“Hi, my name is Tori, I’ll be your server.” “Hi Tori, my name is Marvin, and this is Rebecca.” So began an encounter at a restaurant recently. I wanted Tori to know that I saw her as a person, not simply “your server,” and I wanted Tori to know that we were Marvin and Rebecca,

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How to avoid saying things you will later regret

Published on October 11, 2012 by in Uncategorized

If you’re like me, you have often said something that you regretted saying, sometimes right away, and sometimes much later when you reflect on it. Have you ever been embarrassed when someone you didn’t think was listening heard what you said? Perhaps it was a bit of gossip, or an off-color joke. Here are two

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